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Regal Heights Healthcare & Rehab Center
6525 LANCASTER PIKE
Hockessin, DE 19707
(302) 998-0181
General
Ratings
Deficiencies
Resident Stats
Staff Stats
| Certified Beds: | 172 |
| Number of Residents: | 162 |
| Percent of Occupied Beds: | 94% |
| Sprinkler Status: | Fully Sprinklered |
| Program Participation: | Medicare and Medicaid |
| Type of Ownership: | For profit - Corporation |
| Located Within a Hospital? | No |
| Multi Nursing Home Ownership? | No |
| Resident and Family Councils? | Resident |
| Continuing Care Retirement Community? | No |
| Quality Indicator Survey? | No |
| Special Focus Facility? | No |
| Overall: |  |
| Health Inspection: |  |
| Nurse Staffing: |  |
| Quality Measures: | |
| RN Only: |  |
| Date | Type | Category | Deficiency | Scope | Level of Harm | Date of Correction |
| 20080313 | Health | Mistreatment Deficiencies | Protect residents from mistreatment, neglect, and/or theft of personal property. | Isolated | Minimal harm or potential for actual harm | 20080530 |
| 20080313 | Health | Mistreatment Deficiencies | 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Isolated | Minimal harm or potential for actual harm | 20080530 |
| 20080313 | Health | Resident Assessment Deficiencies | 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. | Isolated | Minimal harm or potential for actual harm | 20080530 |
| 20080313 | Health | Quality Care Deficiencies | Give professional services that meet a professional standard of quality. | Isolated | Minimal harm or potential for actual harm | 20080530 |
| 20080313 | Health | Quality Care Deficiencies | Give each resident care and services to get or keep the highest quality of life possible. | Isolated | Minimal harm or potential for actual harm | 20080612 |
| 20080313 | Health | Environmental Deficiencies | Make sure that the nursing home area is free of dangers that cause accidents. | Isolated | Minimal harm or potential for actual harm | 20080530 |
| 20080313 | Health | Pharmacy Service Deficiencies | Make sure that residents are safe from serious medication errors. | Isolated | Actual harm | 20080612 |
| 20080313 | Health | Administration Deficiencies | Keep accurate and appropriate medical records. | Isolated | Minimal harm or potential for actual harm | 20080612 |
| 20080807 | Health | Environmental Deficiencies | Have a program to keep infection from spreading. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Environmental Deficiencies | Have enough outside airflow. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Administration Deficiencies | Get services outside the nursing home that meet professional standards. | Widespread | Potential for minimal harm | 20081103 |
| 20080807 | Health | Nutrition and Dietary Deficiencies | Make sure that residents are well nourished. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Nutrition and Dietary Deficiencies | Offer other nutritional food to each resident who will not eat the food served. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Mistreatment Deficiencies | 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Isolated | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Mistreatment Deficiencies | Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Resident Rights Deficiencies | Provide care for each resident in a way that keeps or builds the resident's quality of life. | Pattern | Potential for minimal harm | 20081103 |
| 20080807 | Health | Resident Rights Deficiencies | Provide care in a way that keeps or builds each resident's dignity and self respect. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Quality Care Deficiencies | Provide social services for related medical problems to help each resident achieve the highest possible quality of life. | Isolated | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Environmental Deficiencies | Keep safe, clean and homelike surroundings. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Environmental Deficiencies | Provide needed housekeeping and maintenance. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Environmental Deficiencies | Provide clean bed and bath linens that are in good condition. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Environmental Deficiencies | Keep adequate and comfortable lighting in all areas. | Isolated | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Resident Rights Deficiencies | Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. | Pattern | Potential for minimal harm | 20081103 |
| 20080807 | Health | Resident Rights Deficiencies | Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Resident Rights Deficiencies | Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. | Pattern | Potential for minimal harm | 20081103 |
| 20080807 | Health | Resident Rights Deficiencies | Keep each resident's personal and medical records private and confidential. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Resident Rights Deficiencies | Try to resolve each resident's complaints quickly. | Pattern | Minimal harm or potential for actual harm | 20081103 |
| 20080807 | Health | Resident Rights Deficiencies | Have a private telephone available for use. | Pattern | Potential for minimal harm | 20081103 |
| 20100727 | Health | Pharmacy Service Deficiencies | Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. | Isolated | Minimal harm or potential for actual harm | 20100925 |
| 20100727 | Health | Quality Care Deficiencies | Give each resident care and services to get or keep the highest quality of life possible. | Isolated | Minimal harm or potential for actual harm | 20100925 |
| Value | Notes | |
| Percent of long-stay residents given influenza vaccination during the flu season: | 91 | |
| Percent of long-stay residents who were assessed and given pneumococcal vaccination: | 88 | |
| Percent of long-stay residents whose need for help with daily activities has increased: | 17 | |
| Percent of long-stay residents who have moderate to severe pain: | 3 | |
| Percent of high-risk long-stay residents who have pressure sores: | 4 | |
| Percent of low-risk long-stay residents who have pressure sores: | 3 | |
| Percent of long-stay residents who were physically restrained: | 0 | |
| Percent of long-stay residents who are more depressed or anxious: | 27 | |
| Percent of low-risk long-stay residents who lose control of their bowels or bladder: | 57 | |
| Percent of long-stay residents who have/had a catheter inserted and left in their bladder: | 4 | |
| Percent of long-stay residents who spend most of their time in bed or in a chair: | 4 | |
| Percent of long-stay residents whose ability to move about in and around their room got worse: | 14 | |
| Percent of long-stay residents who had a urinary tract infection: | 7 | |
| Percent of long-stay residents who lose too much weight: | 7 | |
| Percent of short-stay residents given influenza vaccination during the flu season: | 66 | |
| Percent of short-stay residents who were assessed and given pneumococcal vaccination: | 61 | |
| Percent of short-stay residents who have delirium: | 1 | |
| Percent of short-stay residents who had moderate to severe pain: | 24 | |
| Percent of short-stay residents who have pressure sores: | 7 | |
| # of Residents: | 162 |
| # RN Hours per Resident: | 0.52 |
| # LPN Hours per Resident: | 0.92 |
| # CNA Hours per Resident: | 2.21 |
| Total Staff Hours per Resident: | 1.44 |
