Willow Glen Center

1267 MERIDIAN AVENUE
San Jose, CA 95125
(408) 265-4211
General
Ratings
Deficiencies
Resident Stats
Staff Stats
Certified Beds: 152
Number of Residents: 134
Percent of Occupied Beds: 88%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital? No
Multi Nursing Home Ownership? No
Resident and Family Councils? Both
Continuing Care Retirement Community? No
Quality Indicator Survey? No
Special Focus Facility? No
Overall: 2 Star Overall Rating
Health Inspection: 1 Star Health Inspection Rating
Nurse Staffing: 4 Star Nurse Staffing Rating
Quality Measures: 2 Star Quality Measures Rating
RN Only: 4 Star RN Only Rating
Date Type Category Deficiency Scope Level of Harm Date of Correction
20080311 Health Quality Care Deficiencies Provide social services for related medical problems to help each resident achieve the highest possible quality of life. Isolated Minimal harm or potential for actual harm
20080311 Health Quality Care Deficiencies Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm
20080415 Health Quality Care Deficiencies Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
20080415 Health Mistreatment Deficiencies Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. Isolated Minimal harm or potential for actual harm
20080422 Health Resident Rights Deficiencies Provide care in a way that keeps or builds each resident's dignity and self respect. Isolated Minimal harm or potential for actual harm
20080515 Health Mistreatment Deficiencies Protect residents from mistreatment, neglect, and/or theft of personal property. Isolated Minimal harm or potential for actual harm
20080515 Health Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm
20080603 Health Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
20080603 Health Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
20080715 Health Resident Assessment Deficiencies Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Isolated Minimal harm or potential for actual harm 20080806
20080715 Health Quality Care Deficiencies Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm 20080806
20080715 Health Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm 20080806
20080715 Health Administration Deficiencies Keep accurate and appropriate medical records. Isolated Minimal harm or potential for actual harm 20080806
20080715 Health Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Isolated Minimal harm or potential for actual harm 20080806
20091013 Health Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm 20091020
20091209 Fire Safety Electrical Deficiencies weekly inspections and monthly testing of generators. Widespread Minimal harm or potential for actual harm
  Value Notes
Percent of long-stay residents given influenza vaccination during the flu season: 89
Percent of long-stay residents who were assessed and given pneumococcal vaccination: 94
Percent of long-stay residents whose need for help with daily activities has increased: 9
Percent of long-stay residents who have moderate to severe pain: 3
Percent of high-risk long-stay residents who have pressure sores: 13
Percent of low-risk long-stay residents who have pressure sores: 0
Percent of long-stay residents who were physically restrained: 8
Percent of long-stay residents who are more depressed or anxious: 8
Percent of low-risk long-stay residents who lose control of their bowels or bladder: 72
Percent of long-stay residents who have/had a catheter inserted and left in their bladder: 6
Percent of long-stay residents who spend most of their time in bed or in a chair: 8
Percent of long-stay residents whose ability to move about in and around their room got worse: 14
Percent of long-stay residents who had a urinary tract infection: 10
Percent of long-stay residents who lose too much weight: 5
Percent of short-stay residents given influenza vaccination during the flu season: 84
Percent of short-stay residents who were assessed and given pneumococcal vaccination: 93
Percent of short-stay residents who have delirium: 0
Percent of short-stay residents who had moderate to severe pain: 11
Percent of short-stay residents who have pressure sores: 10
# of Residents: 134
# RN Hours per Resident: 0.68
# LPN Hours per Resident: 0.74
# CNA Hours per Resident: 2.42
Total Staff Hours per Resident: 1.42