West Rock Health Care Center

34 LEVEL ST
New Haven, CT 6515
(203) 389-9744
General
Ratings
Deficiencies
Resident Stats
Staff Stats
Certified Beds: 87
Number of Residents: 78
Percent of Occupied Beds: 90%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Partnership
Located Within a Hospital? No
Multi Nursing Home Ownership? No
Resident and Family Councils? Both
Continuing Care Retirement Community? No
Quality Indicator Survey? Yes
Special Focus Facility? No
Overall: 2 Star Overall Rating
Health Inspection: 1 Star Health Inspection Rating
Nurse Staffing: 4 Star Nurse Staffing Rating
Quality Measures: 4 Star Quality Measures Rating
RN Only: 4 Star RN Only Rating
Date Type Category Deficiency Scope Level of Harm Date of Correction
20080326 Health Resident Rights Deficiencies Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. Isolated Minimal harm or potential for actual harm 20080530
20080326 Health Resident Rights Deficiencies Provide services to meet the needs and preferences of each resident. Isolated Minimal harm or potential for actual harm 20080530
20080326 Health Quality Care Deficiencies Provide activities to meet the needs of each resident. Isolated Minimal harm or potential for actual harm 20080530
20080326 Health Administration Deficiencies Follow all laws and professional standards. Isolated Minimal harm or potential for actual harm 20080530
20090625 Health Resident Assessment Deficiencies Make a complete assessment that covers all questions for areas that are listed in official regulations. Isolated Minimal harm or potential for actual harm 20090803
20090625 Health Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm 20090803
20090803 Health Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm 20090910
20090803 Health Resident Rights Deficiencies Protect the resident from a transfer or discharge that is not wanted or needed. Isolated Minimal harm or potential for actual harm 20090910
20090803 Health Resident Rights Deficiencies Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility. Isolated Minimal harm or potential for actual harm 20090910
20100403 Health Mistreatment Deficiencies Keep each resident free from physical restraints, unless needed for medical treatment. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Mistreatment Deficiencies Protect residents from mistreatment, neglect, and/or theft of personal property. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Resident Rights Deficiencies Provide care in a way that keeps or builds each resident's dignity and self respect. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Resident Rights Deficiencies Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. Pattern Minimal harm or potential for actual harm 20100603
20100403 Health Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Resident Assessment Deficiencies Make a complete assessment that covers all questions for areas that are listed in official regulations. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Quality Care Deficiencies Provide social services for related medical problems to help each resident achieve the highest possible quality of life. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Resident Rights Deficiencies Provide services to meet the needs and preferences of each resident. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Nutrition and Dietary Deficiencies Provide a tasty and well-balanced diet that meets the nutritional needs of each resident. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Environmental Deficiencies Have a program to keep infection from spreading. Widespread Minimal harm or potential for actual harm 20100603
20100403 Health Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable. Widespread Minimal harm or potential for actual harm 20100603
20100403 Health Administration Deficiencies Be administered in a way that leads to the highest possible level of well being for each resident. Widespread Minimal harm or potential for actual harm 20100603
20100403 Health Quality Care Deficiencies Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Quality Care Deficiencies Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Quality Care Deficiencies Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Administration Deficiencies Follow all laws and professional standards. Widespread Minimal harm or potential for actual harm 20100603
20100403 Health Administration Deficiencies 1) Set up a group that is legally responsible for writing and setting up policies for leading and running the nursing home; or 2) hire a properly licensed administrator. Widespread Minimal harm or potential for actual harm 20100603
20100403 Health Administration Deficiencies Make sure that nurse aides show they have the skills to be able to care for residents. Widespread Minimal harm or potential for actual harm 20100603
20100403 Health Administration Deficiencies Choose a doctor to be the medical director. Widespread Minimal harm or potential for actual harm 20100603
20100403 Health Administration Deficiencies Keep accurate and appropriate medical records. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Administration Deficiencies Train all employees on what to do in an emergency. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Resident Assessment Deficiencies 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Isolated Minimal harm or potential for actual harm 20100603
20100403 Health Quality Care Deficiencies Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm 20100603
20100707 Health Quality Care Deficiencies Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm 20100818
20100707 Health Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm 20100818
  Value Notes
Percent of long-stay residents given influenza vaccination during the flu season: 78
Percent of long-stay residents who were assessed and given pneumococcal vaccination: 88
Percent of long-stay residents whose need for help with daily activities has increased: 13
Percent of long-stay residents who have moderate to severe pain: 3
Percent of high-risk long-stay residents who have pressure sores: 16
Percent of low-risk long-stay residents who have pressure sores: 1
Percent of long-stay residents who were physically restrained: 0
Percent of long-stay residents who are more depressed or anxious: 12
Percent of low-risk long-stay residents who lose control of their bowels or bladder: 30
Percent of long-stay residents who have/had a catheter inserted and left in their bladder: 3
Percent of long-stay residents who spend most of their time in bed or in a chair: 0
Percent of long-stay residents whose ability to move about in and around their room got worse: 8
Percent of long-stay residents who had a urinary tract infection: 2
Percent of long-stay residents who lose too much weight: 2
Percent of short-stay residents given influenza vaccination during the flu season: 65
Percent of short-stay residents who were assessed and given pneumococcal vaccination: 91
Percent of short-stay residents who have delirium: 0
Percent of short-stay residents who had moderate to severe pain: 25
Percent of short-stay residents who have pressure sores: Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.
# of Residents: 78
# RN Hours per Resident: 0.56
# LPN Hours per Resident: 0.51
# CNA Hours per Resident: 1.54
Total Staff Hours per Resident: 1.07