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Heritage Hall South
65 COOPER STREET
Agawam, MA 1001
(413) 786-8000
General
Ratings
Deficiencies
Resident Stats
Staff Stats
| Certified Beds: | 122 |
| Number of Residents: | 110 |
| Percent of Occupied Beds: | 90% |
| Sprinkler Status: | Fully Sprinklered |
| Program Participation: | Medicare and Medicaid |
| Type of Ownership: | For profit - Corporation |
| Located Within a Hospital? | No |
| Multi Nursing Home Ownership? | Yes |
| Resident and Family Councils? | Resident |
| Continuing Care Retirement Community? | No |
| Quality Indicator Survey? | No |
| Special Focus Facility? | No |
| Overall: |  |
| Health Inspection: | |
| Nurse Staffing: |  |
| Quality Measures: |  |
| RN Only: | |
| Date | Type | Category | Deficiency | Scope | Level of Harm | Date of Correction |
| 20080514 | Health | Resident Rights Deficiencies | Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. | Isolated | Minimal harm or potential for actual harm | 20080718 |
| 20080514 | Health | Mistreatment Deficiencies | 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Isolated | Minimal harm or potential for actual harm | 20080718 |
| 20100615 | Health | Quality Care Deficiencies | Give each resident care and services to get or keep the highest quality of life possible. | Isolated | Actual harm | 20100728 |
| Value | Notes | |
| Percent of long-stay residents given influenza vaccination during the flu season: | 91 | |
| Percent of long-stay residents who were assessed and given pneumococcal vaccination: | 94 | |
| Percent of long-stay residents whose need for help with daily activities has increased: | 17 | |
| Percent of long-stay residents who have moderate to severe pain: | 3 | |
| Percent of high-risk long-stay residents who have pressure sores: | 13 | |
| Percent of low-risk long-stay residents who have pressure sores: | 8 | |
| Percent of long-stay residents who were physically restrained: | 3 | |
| Percent of long-stay residents who are more depressed or anxious: | 17 | |
| Percent of low-risk long-stay residents who lose control of their bowels or bladder: | 72 | |
| Percent of long-stay residents who have/had a catheter inserted and left in their bladder: | 6 | |
| Percent of long-stay residents who spend most of their time in bed or in a chair: | 2 | |
| Percent of long-stay residents whose ability to move about in and around their room got worse: | 13 | |
| Percent of long-stay residents who had a urinary tract infection: | 13 | |
| Percent of long-stay residents who lose too much weight: | 8 | |
| Percent of short-stay residents given influenza vaccination during the flu season: | 71 | |
| Percent of short-stay residents who were assessed and given pneumococcal vaccination: | 72 | |
| Percent of short-stay residents who have delirium: | 2 | |
| Percent of short-stay residents who had moderate to severe pain: | 18 | |
| Percent of short-stay residents who have pressure sores: | 17 | |
| # of Residents: | 110 |
| # RN Hours per Resident: | 0.57 |
| # LPN Hours per Resident: | 0.88 |
| # CNA Hours per Resident: | 2.28 |
| Total Staff Hours per Resident: | 1.45 |
